Privacy Policy
Last Updated: August 1, 2026
AM Ford (“AM Ford,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide through this website and related communication channels.
This website supports AM Ford’s customer care, service follow-up, and customer feedback communications.
1. Information We Collect
We may collect the following information when you submit a form, contact us, or communicate with us through this website:
- Name
- Email address
- Phone number
- Message or inquiry details
- Appointment-related, service-related, customer feedback, or support-related information you choose to provide
- Technical information such as browser type, device type, IP address, and website usage data
2. How We Use Your Information
We may use the information we collect to:
- Respond to your questions and requests
- Provide customer care and support
- Contact you about appointments, scheduling, service-related questions, customer feedback, follow-up, and related support matters
- Follow up regarding your recent service experience
- Understand and improve customer satisfaction and service experiences
- Improve our website and customer service processes
- Maintain records of communications and requests
- Comply with applicable legal, regulatory, and compliance obligations
3. Text Messaging and Customer Care Communications
If you provide your phone number and opt in, you agree to receive customer care text messages from AM Ford.
These messages may include responses to your inquiries, appointment-related updates, service-related follow-up, requests for feedback about your service experience, customer support communications, and other communications directly related to your interaction with AM Ford.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us using the information below.
Consent to receive text messages is not required to purchase goods or services from AM Ford.
4. Information Sharing
We do not sell your personal information.
We may share your information only as needed with service providers or vendors that help us operate this website, manage communications, support customer care and service operations, or comply with legal obligations. These parties are expected to use the information only for authorized business purposes and to protect it appropriately.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Usage Data
We may use cookies, analytics tools, and similar technologies to understand how visitors use our website, improve site performance, and enhance the user experience. This information may include pages visited, session activity, browser type, and device data.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect the information submitted through this website. However, no method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide customer care and support, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Choices
You may choose not to provide certain personal information, but that may limit our ability to respond to your request or provide certain customer care services.
If you no longer want to receive text messages from us, you may reply STOP at any time. For assistance, reply HELP or contact us directly.
9. Third-Party Links
This website may contain links to other websites. We are not responsible for the privacy practices, content, or policies of third-party websites.
10. Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
- AM Ford
- 1059 OH-46, Jefferson, OH 44047, United States
- Phone: 440-553-1000
- Website: https://www.amfordashtabula.com/
AM Ford